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​​​​​​​​​​​​Agent Certification Training

All licensed Agents wishing to participate in the kynect State-Based Marketplace will need to complete the onboarding and training hosted by the Commonwealth of Kentucky to provide application and enrollment assistance to consumers.



Agent Onboarding Process and Materials

The links below provide valuable information and instructions on the onboarding process for new Agents and the My Purpose LMS.

Getting Started with kynect health coverage:

Documents and guides related to onboarding as an Agent to kynect health coverage.

​Agent Medicaid Process

Agent payment process for Medicaid Appplication. Includes information on how to revieve compensation.
Agent Telephonics Line Onboarding

kynect on Demand

kynect on Demand Micro Video


Remote Identity Proofing (RIDP)

Intended to instruct Agents on the process of completing the Remote Identity Proofing (RIPD) during an application.

Quick Access Resources:

FAQs, one-pagers, and short guides.

Frequently asked questions regarding Kentucky Online Gateway, kynect health coverage, and Agent Portal.
This table lists the types of countable and non-countable Income for MAGI Medicaid.
Overview of how to update existing Qualified Health Plan (QHP) enrollments in the Enrollment Management Module.

Quick Reference Guides:

Training guides with step by step instructions for navigating different aspects of Agent Portal and kynect health coverage.

OE​​​​PY2023 Webinar